Purpose HealthPurpose Health
Executive Practice Brief

The Full Epic Lifecycle.
One Accountable Partner.

Purpose Health runs the complete Epic delivery lifecycle for academic medical centers, community systems, and public-sector health agencies: Refuel and optimization, Community Connect, access and revenue cycle, training and activation, and 24/7 managed services. Named senior teams, AI inside the delivery model, and two decades of healthcare delivery behind it.

Epic AI, GovernedOptimization & RefuelCommunity Connect24/7 Managed ServicesAccess & Revenue Cycle

Core Disciplines

01. Epic Refuel & Optimization

Foundation realignment across patient access and revenue cycle, the highest-ROI program in the Epic market. Fixed-fee readiness assessment, phase-gated pricing, no mid-program rate escalators.

02. Community Connect, End to End

We designed, launched, and still run a Connect Accredited program end to end: go-to-market plan and TCO model, governance, and rolling 10–16-week practice implementations across primary care, specialty, and ambulatory surgery.

03. Access & Revenue Cycle Depth

Cadence, Referrals, Prelude, and Resolute PB: templates, decision trees, workqueue architecture, charge routing, clean claims, and denial management. Realignment where it shows up in the P&L.

04. Managed Services at Academic Scale

Remote L1–L3 Epic operations under defined SLAs: ticket triage, break-fix, masterfile maintenance, quarterly release discipline, regulatory reporting calendars, and after-hours coverage.

05. Epic AI: Governed, Enabled, In Production

AI-readiness and enablement for Art, Emmie, Penny, and Agent Factory, sequenced to Gold Stars and Honor Roll goals, plus the 90-Day AI Governance Sprint.