Kootenai Health: MEDITECH Expanse Workflow Optimization & Clinical Refuel
Two consecutive enterprise optimization engagements across acute and ambulatory care, reducing physician documentation burden and streamlining revenue cycle throughput.
Operational & Clinical Friction
Following an initial Expanse go-live, clinicians experienced documentation bottlenecks and workflow friction across specialty clinics, impacting billing turnaround times.
Purpose Health Execution
Conducted on-site clinical shadowing to identify documentation friction points.
Re-engineered specialty templates and physician order sets.
Delivered tailored at-the-elbow physician personalization training.
Aligned revenue cycle rules directly with clinical documentation triggers.
Phased Execution Model
Assessment
Workflow audit across acute and ambulatory clinics.
Design
Streamlined order sets and clinician personalization profiles.
Refuel
Hands-on physician coaching and specialty template tuning.
Measurement
Documented time savings and accelerated claim cycle times.
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